Posts in: 2023


Relational Infrastructure " … refers to the social connections, interactions, and collective intelligence that underpin a community, network or group’s ability to collaborate, solve problems, and drive change."




For my flavor of UX and Design, I’ve found my most important work is communication. My role is to discover, gather, and analyze the many varied contributions and specifications from all of these contributors and generate output in a language that everyone understands. I also need my outputs to forward the conversation, and expand the audience, at each step.

Source: Why I moved on from Figma – No Handoff


A touchscreen, then, operates as a digital platform where features can be locked or unlocked by the company at will, depending on customers’ rent payments. Physical buttons, on the other hand, can’t be turned into rent. They only serve the customer, so they’re less attractive.

Source: Creative Good: Why car companies (still) ignore customers